Shipping Policy


This shipping policy sets out how CHARLOTTE RHYS UK handles, processes & ships orders received on the CHARLOTTE RHYS UK online store.

Order Processing

  • Orders Received before 10:00am (UK Time) will be picked packed and processed on the same day. Courier collection will take place the following day.
  • Orders Received after 10:00am will be picked, packed and processed for the following day. Courier collection will take place the following day.
  • Order Processing is Monday to Friday, No orders will be shipped over weekends. Orders received late on Friday after cut-off times will only be packed and processed on Monday.


  • Signed 3 Day Delivery - Royal Mail
  • Tracked 2 Day Delivery - Royal Mail

While it is our intention to ensure delivery is without delay, during peak periods such as Black Friday, Christmas etc. next day courier collection cannot be guaranteed. 

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